FAQS
Frequently Asked Questions
Custom Sizes
Some prints can be ordered in custom sizes. Because, wouldn't you know, life can have its own take on dimensions. Contact me to discuss sizes and pricing.
Custom Orders
If you're interested in a custom piece of art, a commission - let's talk. Be it large or small, sometimes it's the right move for the right reasons. I'm happy to dream with you.
Wholesale Orders
If your store, school, group or organization would like to purchase work for resale or fundraising purposes contact me for wholesale rates and terms. Posters, notecards and postcards can be tools to raise much needed funds — good work for good causes. I am happy to work this out with you.
Shipping
Flat Rate Shipping Rates for the U.S.
Add $10 to each for international shipping.
Order total: Shipping:
$1.00 – $25.00 $6.50
$25.01 – $75.00 $9.50
$75.01 – $100.00 $12.50
$100.01 – $150.00 $14.50
$150.01 – $200.00 $17.50
— How do you ship?
PLEASE NOTE: Due to current circumstances, I am only shipping out every 2 weeks - thanks for your patience. Your package will go out via USPS First Class or Priority Mail, (depending on the weight).
— Can I pick my order up locally?
Not at this time. Thank you for understanding.
— Do you ship worldwide?
Yes, gladly! I use First Class International shipping from the US. You are responsible for paying any taxes or customs duties that your country adds to shipments.
Payments Accepted
Safely pay online through Paypal or pay with any major credit card (Visa, Mastercard, American Express, Discover) plus Shopify's Shop Pay, Google Pay, or Apple Pay.
Returns
— Do you accept returns? Paper products are tricky - hard to manage without damaging them. As a rule, I don't accept returns - but an equally important rule: I want you to be a satisfied customer. Please contact me directly, within one week of receiving your order, if you have a question or concern - and I'll do my best to work this out with you.
Email: aebartell@gmail.com
Phone: 315.256.4805